Fd2r Responsible Gaming — Play Smart, Play Safe
Fd2r believes online entertainment should bring enjoyment, not stress. This page provides guidance and tools to help Malaysian users play within healthy, responsible limits.
Fd2r puts user wellbeing above all else.
Fd2r's Commitment to Responsible Gaming
Fd2r takes our responsibility to every user's wellbeing seriously. We believe online gaming should remain an enjoyable form of entertainment — not a source of stress, financial strain, or disruption to everyday life.
As a platform serving Malaysian users, fd2r offers a range of self-control tools and information to help users keep their gaming experience healthy and in check. We also encourage users to be open and never hesitate to seek help when needed.
Responsible gaming is more than a policy — it is a core value that shapes how fd2r designs its platform, presents choices to users, and responds to the needs of our community.
Signs of At-Risk Gaming Behaviour
Spoting early warning signs is an important first step. Here are some indicators that gaming may be starting to have a negative impact on your life:
- Borrowing money or selling belongings to fund gaming
- Feeling compelled to chase losses by continuing to play
- Spending more than you can afford
- Neglecting bills or basic necessities in favour of money for gaming
- Hiding the amount of money spent from loved ones
- Feeling restless, irritable, or low when not playing
- Using gaming as an escape from problems
- Neglecting work, family, or academic responsibilities
- Lying to family members or friends about gambling activity
- Feeling unable to stop even when you have intended to
If you recognise one or more of the signs above in yourself or someone close to you, it is a good time to pause and reassess your gaming habits. fd2r encourages you to use the available self-control tools or reach out to professional support.
Self-Control Tools and Personal Limits
Fd2r provides several self-control mechanisms that users can use to better manage their gaming experience. All tools are accessible through your account settings.
Set daily, weekly, or monthly deposit limits in MYR (RM) to control how much money you add to your account within a given period.
Set a time limit for your gaming sessions. Once the limit is reached, the platform will notify you so you stay aware of how long you've been playing.
Use the cooling-off option to suspend access to your account for a set period — whether 24 hours, a week, or a month — to give yourself time to reflect.
If you feel you need a longer break, you can apply for a full self-exclusion from the platform for a period of six months or more.
To activate any of these self-control tools or for assistance with your account, contact the fd2r support team at [email protected].
Minor Protection
Fd2r sets a minimum age of 18 for all platform users. Account registration requires age verification, and we take proactive steps to prevent minors from accessing our services.
We encourage parents and guardians to take the following steps to protect children and teenagers at home:
- Ensure that devices used by children have active parental controls enabled
- Do not share your fd2r account login credentials with anyone, including family members
- Log out of your account after every gaming session
- Have open conversations with children about the risks of gambling and online gaming
If you suspect that a minor has accessed your account, please contact fd2r support immediately for prompt action.
Life Balance and Professional Support
Online gaming should be just one of many activities that fill your leisure time. fd2r encourages users to:
- Set a realistic entertainment budget and stick to it
- Spend quality time with family and friends offline
- Maintain healthy sleep habits and a consistent daily routine
- Pick up a hobby or sport to balance your screen time
- Never play when you are stressed, upset, or under the influence of alcohol
If you or someone you know needs help with a gambling problem, these professional resources are available in Malaysia:
- Talian Kasih: 15999 — Ministry of Women's Development family welfare helpline
- Befrienders Kuala Lumpur: 03-7627 2929 — Emotional support and counselling
- Hospital Bahagia Ulu Kinta: Psychiatric services for addiction issues
- Qualified counsellors and psychologists at Malaysian government clinics and hospitals
Seeking help is a sign of strength, not weakness. fd2r fully supports users who take the step to get the help they need.