Fd2r Privacy Policy — Malaysian User Data Protection
Fd2r is committed to protecting the privacy and security of all Malaysian users' personal data. This policy explains the types of information we collect, how it is used, and your rights as a user of our platform.
Last Updated: January 2026
Types of Information We Collect
Fd2r collects certain categories of information from users when they register, use the platform, or interact with our services. This collection is carried out transparently and only for the purposes stated in this policy.
- Full name as shown on your identification document
- Email address used during registration
- Mobile phone number
- Date of birth for age verification
- Passwords stored in encrypted format
- Device type and operating system used
- Browser version and language settings
- IP address for security purposes
- General location data (state/city) based on IP
- Timestamps and dates of platform access
- Bank account holder name for verification
- Records of total deposits and withdrawals in Malaysian Ringgit (RM)
- Selected payment method (TNG, FPX, etc.)
- Transaction reference numbers for tracking purposes
- Card or bank account details are not stored directly by fd2r
- Games or platform sections visited
- Active session duration
- Preferences and settings saved to your account
- Betting activity and transaction records within the platform
- Feedback or complaints submitted to support
How We Use Your Information
Fd2r uses collected information solely for legitimate purposes related to platform operations. Below are the key reasons we require your data:
Verifying that each user is a real individual who meets the platform's minimum age requirements.
Processing MYR deposits and withdrawals accurately and ensuring transactions reach the correct party.
Providing effective assistance when users contact the fd2r support team with enquiries or complaints.
Detecting and preventing fraudulent activity, account misuse, or other security threats.
Sending users important notifications relating to their account, transactions, and policy updates.
Analysing aggregated usage patterns to improve the user experience and enhance the platform.
Cookie Usage & Tracking
Fd2r uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.
Types of cookies used:
- Session cookies: Keeping you logged in so you don't have to re-enter your password during an active session
- Preference cookies: Saving your language settings and display preferences
- Security cookies: Helps detect suspicious access attempts and protect your account
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the fd2r platform.
Data Storage and Security
Fd2r stores all user data on SSL-encrypted servers. Access to user data is restricted to authorised personnel only, and all staff are bound by strict confidentiality policies.
User passwords are never stored in plain text — they are secured using industry-standard hashing methods. Payment card details are not stored directly by fd2r; instead, they are processed through third-party payment providers that comply with international security standards.
Data will be retained for as long as your account remains active. Following account closure, transaction records will be kept for the period required under Malaysian law before being securely deleted.
Sharing Information with Third Parties
Fd2r does not sell, rent, or share users' personal information with third parties for marketing or advertising purposes without the user's explicit consent.
However, fd2r may share necessary information with the following parties under limited circumstances:
- Approved payment service providers for processing MYR transactions
- Malaysian government authorities where required by law or court order
- Identity verification service used during the KYC (know your customer) process
- Technical service providers assisting in platform operation and maintenance, subject to strict confidentiality agreements
User Rights Regarding Personal Data
As an fd2r user, you have certain rights regarding the personal data we hold about you. These rights can be exercised by contacting our support team at [email protected].
You have the right to request a copy of the personal data we hold about you. fd2r will provide this information within a reasonable timeframe once your request has been verified.
If you find that any information we hold about you is inaccurate or outdated, you have the right to request a correction. Some details can be updated directly within your account.
You may request the deletion of your account and personal data. Please note that transaction records may need to be retained in accordance with applicable legal requirements in Malaysia.
Fd2r reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices or legal requirements. Any amendments will be posted on this page with a clear update date. Your continued use of the platform after amendments are published constitutes acceptance of the revised policy.
For any enquiries regarding this Privacy Policy or to exercise your rights as a user, please contact us at [email protected]. You may also refer to fd2r FAQ section for further information. Our team will respond within 3 business days.